My role in the project was to design an accessible career mentorship service to help people who are formerly incarcerated.
According to statistical research majority of those incarcerated go back to prison because they couldn’t find their place in society. The past mistakes and lost time don’t let them settle back. They can’t find work or housing and obviously, they cannot proceed without ample education or vocational training.
Users were mainly from diverse ethnicities who were not college-educated, had public records, or prior history of arrest.
Key Challenges & Constraints
The problem was how to help them find their way back home in the society. How to engage so they continue learning and find a profession that they can associate with.
Research Study Details
We found that majority of who fell into the circle of crime because of lack of employment, education and bad circumstances, environment, neighborhoods or company.
Initial Designs & Concepts
Sketches & Wireframes (click gallery to enlarge)
User Testing & Results
What I learned
We wanted to find help for them. The real rehabilitation process without suffering and without forcing them to pay the further price by ostracizing them. We had to provide them access to education while giving them stipends so they can carry on in bits and pieces.
Generally, we kept the accessibility considerations in perspective because we were dealing with individuals who are maybe not computer literate and so we ensured that we kept the interface and navigation- highly visible, attractive, and easy to maneuver. We don’t want them to lose interest and leave. Also, we kept the typography big enough so that those with minor eyesight issues can read even without glasses.
I learned that if we apply this concept we can decrease unemployment, crime, and illiteracy to a phenomenal level.